ImgTo3D Support

We're here to assist with any questions, issues, or concerns you may encounter while using the app.

Welcome to the ImgTo3D Support Page. We're here to assist with any questions, issues, or concerns you may encounter while using the app.

How does ImgTo3D work?

ImgTo3D uses cutting-edge generative AI to convert 2D images into fully-rendered 3D models. Simply upload high-quality images — preferably with no background and taken from multiple angles — and the app will generate a detailed 3D model (in GLB format) ready for use in tools like Unity, Blender, or other 3D platforms.

💰 Do I need a subscription to use the app?

ImgTo3D includes a free version that allows limited 3D generations. To unlock unlimited generations, priority processing, and an ad-free experience, you can upgrade to one of our Premium plans.

🔧 What should I do if the app isn't working?

If you're experiencing issues, try the following steps:

  • Make sure you have a stable internet connection
  • Upload high-quality images with good lighting, ideally without a background
  • Provide multiple angles of the subject for better model accuracy
  • Restart the app
  • Uninstall and reinstall the app if needed
  • If the issue persists, contact us at cem256.dev@gmail.com and we'll be happy to help.

⚠️ Who shouldn't use ImgTo3D?

  • Users under the age of 13
  • Anyone uploading explicit, offensive, or illegal content
  • Users expecting handcrafted, studio-quality 3D models — ImgTo3D is designed for fast and automated 3D generation

Violations of our guidelines may result in removal of content or restricted access.

🛠️ What if I encounter a technical issue?

If you experience crashes, generation failures, subscription errors, or file download issues, please reach out to us at cem256.dev@gmail.com. We aim to respond as quickly as possible with support.